Comtrac and Docusign streamline investigations for Australian law enforcement agencies

Comtrac’s partnership with Docusign, the leader in intelligent agreement management, continues to go from strength to strength, helping to revolutionise investigative processes here in Australia and internationally. 

Comtrac is an investigation management platform founded by ex-police officer Craig Doran who left the police force determined to find a way to streamline investigations for law enforcement agencies and other organisations.

“As a police officer, I found myself spending more and more time behind a desk completing the ever-increasing paperwork that was required. This was particularly frustrating when dealing with high-stakes cases,” Craig said. “Lengthy investigative processes meant that fewer police were in the field because they were stuck behind a desk, and perpetrators were remaining in the community for longer than necessary.”

Comtrac is changing the state of play by utilising AI to analyse and map evidence to the elements of an offence or breach, streamlining investigations and enabling investigators to build cases significantly faster than before. The Docusign partnership will enhance efficiency by enabling police and regulatory agencies to electronically issue investigation notices, regulatory notices, protection orders, enforceable undertakings and other statutory documents.

Craig said that the integration between Comtrac’s AI and Docusign’s Intelligent Agreement Management platform was a game-changing solution that would dramatically increase investigations efficiency, across both private and public sectors.

“This seamless integration will free up thousands of work hours previously lost to laborious manual administration and paperwork for investigation notices, regulatory notices, protection orders, and enforceable undertakings,” he said. “Comtrac’s partnership with Docusign not only creates new administrative efficiencies, but also fundamentally transforms investigation operations.”

Shaun McLagan, Group Vice President and General Manager at Docusign Asia-Pacific, added,

“Our collaboration with Comtrac represents enhanced efficiency and ease of use for its customers. By integrating Docusign’s e-signature technology, which is part of our broader suite of Intelligent Agreement Management products, into the Comtrac platform, we’re providing users with a seamless and secure solution for electronically signing documents, thereby enhancing productivity and business success.”