The Rise of Digital Briefs and Virtual Courts

The concept of digital briefs of evidence and virtual court proceedings has been widely discussed by government agencies, law enforcement and litigation firms for years.

In December 2008, Justice Moynihan conducted a review of the civil and criminal justice system. In the discussion paper, Reform of the Committal Proceedings Process, Moynihan explained how transitioning from a paper-based to an electronic system for investigation management should significantly reduce the investigative workload.

The impact of COVID-19 on this transition

Although widely discussed, the onset of COVID-19 saw a scramble to accelerate this process and highlighted the need of embracing digital briefs to run virtual proceedings, not just in Australia but around the globe. Courts are notorious for administrative and paper burdens and there has been a strong push before the pandemic to use technology to improve efficiency and effectiveness in the administration of justice.

Craig Doran, Chief Executive Officer at Comtrac, outlined how courts were initially caught flat-footed in response to COVID-19:

“Urgent reforms of judicial processes had to be implemented – which typically occurred at a glacial pace. A consequence of the changes brought about by COVID-19 was the adjournment of civil cases and criminal trials,” Craig said.

 

“The general opinion of the public, whether an informed opinion or not, was that getting matters finalised in court is akin to jumping on a dinosaur tail trying to get it to move,” he added.

2019, a directive was issued for the Magistrates Court in Victoria on ‘Electronic briefs in Indictable Matters’ 

“With criminal cases in the Magistrates’ Court of Victoria (the Court) becoming increasingly complex and requiring progressively more documentation, it is convenient and environmentally responsible for the Court to support the transition towards electronic handup briefs where it is suitable to do so. The purpose of this Practice Direction is to regulate the use of electronic briefs in indictable matters and set out requirements for the composition of the briefs.”

Her Honour Justice Fullerton – R v Macdonald (No 11) [2020] NSWSC. 

“The Court also expressed concerns as to how it was envisaged that witnesses would give evidence via the AVL and be cross-examined when the Court Book exceeds 7,500 pages and with an additional 79 documents marked for identification. The parties agreed to continue to work with the Court to endeavour to resolve the numerous technological challenges involved in the trial continuing at this time”

Despite the courts undergoing a breakneck transition to operate virtually, the subsequent impact on the backlog in court listings was unavoidable. The delay in hearings can be a detriment to the memories of witnesses and over time, can impair the public’s confidence in the judicial system.

Due to the “back-to-back” nature of caseloads, investigators will often complete their investigations at one point to take the relevant enforcement action, whether that’s an arrest, summons or administrative sanction. In doing so, they will not prepare the brief of evidence until they are aware of a pending court date.

Craig explained, “This almost always results in a last-minute rush to construct the brief, which has always been a common characteristic of inadequate or incomplete briefs.”

The role of digital briefs of evidence and virtual courts in streamlining the criminal justice process

Automatically creating a digital brief of evidence as the investigation progresses, rather than months after the investigation concludes, addresses the quality and suitability of briefs of evidence in virtual and online proceedings.

Most importantly, digital briefs of evidence are crucial in supporting the transition to virtual proceedings thereby reducing adjournment timeframes and streaming the criminal and civil justice process to gain ground and future-proof proceedings.

The wheels of justice kept turning as our courts faced unprecedented disruption from COVID-19. The considerable impetus to change by Australian courts will continue in line with COVID-19 compliance directions.

Book your 20-minute Discovery Call with a Comtrac Investigation Specialist to learn how Comtrac can make your investigations 34.5% faster.

John Kilburn

Head of Commercial and Business Strategy

As Head of Commercial and Business Strategy at Comtrac, John is responsible for developing Comtrac’s Partnerships within Public Justice, Government, Regulators and Law Enforcement in Australia and Internationally. He leads a dynamic team that advise heads of investigation, agency leaders, and transformation officers on strategies to revolutionise their digital investigative culture through rationalisation and adoption of new technology.

Following a 27-year career in Law Enforcement specialising in criminal investigations, security intelligence and counter-terrorism, a career change saw a move to commercial relationships, focusing on Digital Intelligence with agencies throughout Australia, New Zealand and the Asia Pacific Region.

With over 30 years of experience in security, public safety and intelligence industry, John is focused on long-term partnerships and guiding agencies that lead to agency growth and increased capability.

Anastasia Lihou

Head of Operations

Anastasia is a seasoned professional with over a decade of experience in operations and customer experience roles across diverse industries. Currently serving as the Head of Operations at Comtrac, Anastasia plays a pivotal role in supporting CEO Craig Doran by spearheading the implementation of strategic programs while overseeing the Professional Services and Customer Experience teams.

Since joining Comtrac in 2022, Anastasia has demonstrated her leadership and strategic planning expertise, contributing significantly to the company’s growth and success. Her extensive background in operations management has equipped her with the skills necessary to drive operational excellence and enhance customer satisfaction. Anastasia’s passion for leadership and talent development is evident through her active involvement in mentorship programs aimed at nurturing emerging professionals. Moreover, her expertise extends beyond the realm of operations, as she is also a trained graphic designer and art director. 

With a keen business acumen and a knack for innovative thinking, Anastasia continues to make strides in her career, leveraging her diverse skill set to achieve organizational objectives and foster a culture of excellence at Comtrac. She remains committed to driving sustainable growth and delivering exceptional value to both internal stakeholders and external clients.

Jason Chase

CTO

Jason joined Comtrac with over two decades of experience designing, building and managing information systems for government and private sector organisations of all shapes and sizes.

He has experience in software design, development, delivery, support, technical leadership, pre-sales support, stakeholder engagement and vendor management. Jason is a technologist at heart, and has a continuing passion for technology to drive business outcomes.

Prior to joining Comtrac, Jason worked with and lead many teams delivering software solutions for Federal, State and Local Government. He has also delivered commercial products in the audio, financial, mining and aerospace industries.

Dave Tormey

CIO/CISO

As the Chief Information Officer (CIO) at Comtrac, Dave leads the technology and data strategy for the organisation. Leveraging Dave’s experience as the former CTO at Comtrac for 9.5 years, he now oversees the organisation’s digital transformation, technology architecture, data management, cybersecurity, and compliance initiatives.

In addition to this and since assuming the role of Chief Information Security Officer (CISO) at Comtrac in January 2021, Dave has overseen the implementation of an ISO 27001-compliant Information Security Management System (ISMS) and successfully led the organisation through an IRAP assessment. This achievement has enabled Comtrac to host Australian government workloads at the PROTECTED level, solidifying its reputation as a trusted partner for both public and private sector entities. Dave’s strategic leadership and dedication to cybersecurity excellence have significantly bolstered Comtrac’s defences in the face of evolving threats.

Dave is passionate about driving digital transformation, fostering a culture of innovation, and building high-performing technology teams. His expertise spans software development, data management, cybersecurity, and strategic leadership, supported by a strong technical background.

Craig Doran

Founder & CEO

Craig Doran has over 22 years of experience in complex investigations from the Qld Police Service within the Fraud & Corporate Crime Unit, State Drug Investigation Group, Property Crime Unit and the Crime and Corruption Commission. During that period Craig received an Assistant Commissioners Certificate for conviction of an international fraud syndicate and later a Commissioners Certificate for the first ever successful dismantling and removal of an outlaw motorcycle gang from Queensland.

From 2008 to 2011, Craig led a team at the Crime and Corruption Commission, designing a digital evidence and brief management system that was quickly accepted by the Director of Public Prosecution Office and resulted in a Corporate Award for the digital transformation of briefs of evidence.

In 2016, Craig became the Founder and CEO of Comtrac. Comtrac is a digital brief of evidence application designed to streamline the criminal justice process by automating the brief of evidence through a digital and brief management methodology known as Elementising Evidence™.