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Investigation Management Platform

Investigation Management Platform

Investigation Management Platform

Streamline investigations and accelerate resolutions

Unlike traditional case management systems, Comtrac’s purpose-built platform supports investigations, producing high-quality briefs and reports with precision and efficiency across thousands of cases.

Cases resolved

YTD

32

JAN

MAR

MAY

JUL

SEP

NO

  • Domestic & Family Violence

  • Organised crime

  • Workplace health & safety

  • Fraud & financial crime

  • Environmental regulators

  • Hazardous Waste Crime

  • Clean energy violations

  • Staff misconduct

  • Retail fraud

  • Cybersecurity breaches

Overview

Overview

Overview

Elementising Evidence™ - precision, consistency
and results 

Ourproprietarymethodology,enhancedbyourtargetedAImodel,guidesinvestigatorsthroughaconsistentprocess,identifyingkeyelements,mappingevidence,andgeneratingautomatedbriefsandcourt-readydocumentstoenhanceinvestigationqualityandoutcomes.
Ourproprietarymethodology,enhancedbyourtargetedAImodel,guidesinvestigatorsthroughaconsistentprocess,identifyingkeyelements,mappingevidence,andgeneratingautomatedbriefsandcourt-readydocumentstoenhanceinvestigationqualityandoutcomes.

How it works

How it works

How it works

Your new investigation workflow

1

1

1

Streamline evidence collection in the field 

Capture field-based information, including field notes, witness statements, interviews, photographs, body-worn camera footage, and other critical materials, directly into Comtrac.

Seamless evidence integration ensures that field evidence is securely imported, easily accessible and ready for case advancement, boosting overall efficiency.

Capture field-based information, including field notes, witness statements, interviews, photographs, body-worn camera footage, and other critical materials, directly into Comtrac.

Seamless evidence integration ensures that field evidence is securely imported, easily accessible and ready for case advancement, boosting overall efficiency.

Capture field-based information, including field notes, witness statements, interviews, photographs, body-worn camera footage, and other critical materials, directly into Comtrac.

Seamless evidence integration ensures that field evidence is securely imported, easily accessible and ready for case advancement, boosting overall efficiency.

2

2

2

Elementising Evidence™ methodology guides investigators at every step

The innovative Elementising Evidence™ methodology allows investigators to systematically pursue lines of inquiry aligned with the offence or breach under investigation. Each piece of evidence is indexed for easy mapping to relevant offence elements, ensuring nothing is overlooked.

This approach keeps investigators focused, clearly highlighting which elements have been substantiated and which require further attention.

The innovative Elementising Evidence™ methodology allows investigators to systematically pursue lines of inquiry aligned with the offence or breach under investigation. Each piece of evidence is indexed for easy mapping to relevant offence elements, ensuring nothing is overlooked.

This approach keeps investigators focused, clearly highlighting which elements have been substantiated and which require further attention.

The innovative Elementising Evidence™ methodology allows investigators to systematically pursue lines of inquiry aligned with the offence or breach under investigation. Each piece of evidence is indexed for easy mapping to relevant offence elements, ensuring nothing is overlooked.

This approach keeps investigators focused, clearly highlighting which elements have been substantiated and which require further attention.

To Do

3

Interview Catherine Stevens

#304

Low

Due: 12/4/2025

Request copy of license

#303

Low

Due: 20/4/2025

In Progress

1

Obtain copy of code of conduct

#305

Low

Due: 04/4/2025

Investigating…

3

3

3

Harness the targeted
AI model

Leverage a focused AI model to enhance investigative precision. The AI guides investigators through a consistent process, helping to identify, analyze, and map relevant evidence to key case elements.

This targeted AI assistance enhances accuracy and reduces oversight risks, with all outputs reviewed and approved by a human to ensure compliance with AI governance standards.

Leverage a focused AI model to enhance investigative precision. The AI guides investigators through a consistent process, helping to identify, analyze, and map relevant evidence to key case elements.

This targeted AI assistance enhances accuracy and reduces oversight risks, with all outputs reviewed and approved by a human to ensure compliance with AI governance standards.

Leverage a focused AI model to enhance investigative precision. The AI guides investigators through a consistent process, helping to identify, analyze, and map relevant evidence to key case elements.

This targeted AI assistance enhances accuracy and reduces oversight risks, with all outputs reviewed and approved by a human to ensure compliance with AI governance standards.

Substantiated

Evidence that supports court issuing protection order

2 mins ago

Substantiated

Evidence that supports issuing an enforceable undertaking

1 hour ago

In Progress

Evidence that supports the commencement of criminal prosecution

3 hours ago

4

4

4

Generate forms and court-ready documents

Investigators can create investigation reports, forms, and briefs of evidence with a single click, allowing them to focus more on advancing cases and less on time-consuming paperwork.

The Comtrac investigation platform further enhances efficiency by integrating electronic delivery capabilities for investigation notices, regulatory notices, protection orders, enforceable undertakings and other statutory documents, enabling seamless digital approvals.

Investigators can create investigation reports, forms, and briefs of evidence with a single click, allowing them to focus more on advancing cases and less on time-consuming paperwork.

The Comtrac investigation platform further enhances efficiency by integrating electronic delivery capabilities for investigation notices, regulatory notices, protection orders, enforceable undertakings and other statutory documents, enabling seamless digital approvals.

Investigators can create investigation reports, forms, and briefs of evidence with a single click, allowing them to focus more on advancing cases and less on time-consuming paperwork.

The Comtrac investigation platform further enhances efficiency by integrating electronic delivery capabilities for investigation notices, regulatory notices, protection orders, enforceable undertakings and other statutory documents, enabling seamless digital approvals.

Brief of evidence

CR-24-000393

Creating document…

Frontline Mobile App

Frontline Mobile App

Frontline Mobile App

Streamline investigations in the field 

Date and Time

*

12/12/2024 10:45 am

Location

*

45 Bell St, Hawthorne

Syncing field notes

12 items remaining

Real-time incident documentation

Capture key details, witness statements, reports and other evidence in the field.

New case created

Field note has been turned into new case

View case

Field note received

Location: 147A Creek St, Carindale

Create case

Automatically synced field notes

Automatic data import and cases creation directly from field activities, boosting efficiency.

Comtrac AI assist

Comtrac AI assist

Comtrac AI assist

Harness safe and targeted
AI model

AI Analyser

Report

Was there any evidence that supports the court issuing a temporary protection order?

Was there any evidence as to why a domestic violence protection order is necessary

Was there any evidence as to why a child or children needed protection

AI-assisted analysis

Analyse exhibits related to the offence, extracting key evidence to substantiate findings.

2

Evidence 2

Date & Time

12/12/2025 10:45 PM

12/12/2025 10:45 PM

Type

xxxxxxxxxxxxxxxx

xxxxxxxxxxxxxxxx

Location

2825 Winding Way, Providence, RI 02908

2825 Winding Way, Providence, RI 02908

Incident Types

XXXXXX

XXXXXX

2

Evidence 1

Date & Time

12/12/2025 10:45 PM

Type

xxxxxxxxxxxxxxxx

Location

XXXXXXXX

Incident Types

Accident

Evidence 2

Date & Time

12/12/2025 10:45 PM

Type

Witness Statements

Location

2825 Winding Way, Providence, RI 02908

Incident Types

Accident

Uncover hidden insights

Targeted AI model helps uncover hidden connections and identify previously overlooked evidence.

Evidence Matrix

Evidence Matrix

Evidence Matrix

Visualize the evidence landscape

Exhibits

A12 RACQ Claimant evid...

Exhibits

A12 RACQ Claimant inter…

Exhibits

A13 RACQ Claimant interview

Evidence Mapping

1 CC 408 [C] (1) (d) Fraud

Evidence that establishes the element of fraud

Evidence that identifies the element of - DISHONESTLY

Evidence that supports the elements of - GAINS

Evidence that supports the elements of - A BENEFIT

Analyze

Connect evidence to offences

The evidence matrix provides a visual representation of evidence and witnesses that substantiate (prove) the elements of the offence or breach under investigation.

AI-assisted evidence mapping

Targeted AI extracts and auto-populates evidence summaries for review.

AI Analysis

8 items remaining

Exhibits analysed

Evidence identified

Traffic light system

Easily track progress, optimising investigation timelines.

(1) Pollution of Land

Substantiated

(2) Pollution of Land

In Progress

Act causing matter to be placed on land

Incomplete

Identity of person responsible

Substantiated

Identity of person responsible

Substantiated

Automated Reporting

Automated Reporting

Automated Reporting

Automate evidence briefs and court-ready document generation

Brief of evidence

CR-24-000393

AI Analyser

  • Report completed

    Case 1274 report has now been generated and ready for viewing.

    View Report

  • Report completed

    Case 1275 report has now been generated and ready for viewing.

    View Report

Build the brief of evidence from day one

Comtrac is the only system that automates digital briefs and investigation reports, reducing administrative burdens, reducing administrative burdens and giving a comprehensive view of your case.

Case number

2025-PO-14345

Aggrieved name

Sandra Heiz

Respondent’s name

Mark Milley

Grounds for a protection order

Physical threat

Grounds for a protection order

Sandra Heiz

Evidence supporting court issuing protection order

Evidence of why protection order is necessary

Evidence of why child to be named in protection order

Witness testimony from a neighbour

Medical records documenting injuries

Create forms and applications instantly

Automatically populate preset form templates with key evidence from sources like body-worn camera footage. witness statements and interview audio.

Security

Security

Security

Fully compliant with the latest industry standards

ISO/IEC 27001 Information Security

Compliance with standards for managing information security, safeguarding data confidentiality, integrity, and availability.

ISO/IEC 42001 AI Management

Compliance with requirements and controls for establishing, implementing, maintaining, and improving an AI management system.

IRAP Assessed

Comtrac’s products and services were assessed to the security classification of protected ensuring compliance with Australian government standards for secure systems.

Essential Eight

We adhere to the Essential Eight Australian Signals Directorate (ASD) guidelines, implementing robust cybersecurity strategies to mitigate risks, protect sensitive data, and ensure resilience against threats.

Results speak for themselves

Leading law enforcement, government regulators and private enterprise handle their most critical investigations with Comtrac.

"The reliability and usability of Comtrac has been a huge win for us. We can create cases 20% faster"

Manager Fraud Systems and Analytics @ BOQ

"The reliability and usability of Comtrac has been a huge win for us. We can create cases 20% faster"

Manager Fraud Systems and Analytics @ BOQ

"The reliability and usability of Comtrac has been a huge win for us. We can create cases 20% faster"

Manager Fraud Systems and Analytics @ BOQ

”Comtrac has provided a central point to store information and intelligence of all allegations and streamlined our assessment and investigation process”

Director of Environmental Crime @ DAWE

”Comtrac has provided a central point to store information and intelligence of all allegations and streamlined our assessment and investigation process”

Director of Environmental Crime @ DAWE

”Comtrac has provided a central point to store information and intelligence of all allegations and streamlined our assessment and investigation process”

Director of Environmental Crime @ DAWE

Seamless integrations

The platform is a fully API-driven solution, enabling seamless integration with third-party systems.

Have questions?

We can help you.

How does Comtrac differ from traditional case management systems?
How does Comtrac differ from traditional case management systems?
How does Comtrac differ from traditional case management systems?
How do Comtrac’s AI services adhere to AI governance standards and ensure accuracy and reliability?
How do Comtrac’s AI services adhere to AI governance standards and ensure accuracy and reliability?
How do Comtrac’s AI services adhere to AI governance standards and ensure accuracy and reliability?
Is Comtrac a fully cloud hosted platform?
Is Comtrac a fully cloud hosted platform?
Is Comtrac a fully cloud hosted platform?
Where is Comtrac hosted?
Where is Comtrac hosted?
Where is Comtrac hosted?
Is Comtrac IRAP assessed?
Is Comtrac IRAP assessed?
Is Comtrac IRAP assessed?
How long does it take to deploy Comtrac?
How long does it take to deploy Comtrac?
How long does it take to deploy Comtrac?

Streamline your investigations workflow

Streamline your investigations workflow

Get your own personal investigation task force