Comtrac, a leading provider of investigative, evidence and brief management software solutions, has announced a strategic integration with Docusign, Inc. (NASDAQ: DOCU), the Intelligent Agreement Management company. This partnership aims to transform approval workflows and accelerate the completion and e-service of investigation reports, regulatory notices and enforceable undertakings for law enforcement and government regulatory agencies worldwide.

The integration of Docusign’s eSignature capabilities with Comtrac’s AI driven investigation, evidence and brief management platform enables seamless digital approvals, drastically reducing the time and effort required to complete, serve and finalise critical paperwork associated with investigations. By harnessing Docusign’s trusted electronic signature technology within the Comtrac platform, users can now securely and efficiently electronically sign documents and effect the e-service of those documents, eliminating the need for manual handling and expediting the overall process.

 

“We are thrilled to collaborate with Docusign to bring enhanced efficiency and convenience to our customers,” said Craig Doran, CEO of Comtrac. “Our integration with Docusign underscores our dedication to providing cutting-edge solutions that address the evolving needs of our customers. By integrating Docusign’s eSignature technology into the Comtrac platform, we’re enhancing the user experience and delivering tangible value by simplifying the approval and service process and reducing paperwork bottlenecks. Together, we’re empowering organisations to streamline their operations and achieve greater productivity.”

Shaun McLagen, Group Vice President and General Manager at Docusign Asia-Pacific, added, “Our collaboration with Comtrac represents enhanced efficiency and ease of use for its customers. By integrating Docusign’s eSignature technology , which is part of our broader suite of Intelligent Agreement Management products, into the Comtrac platform, we’re providing users with a seamless and secure solution for electronically signing documents, thereby enhancing productivity and business success.”

The collaboration between Comtrac and Docusign is set to transform how law enforcement and regulatory agencies manage approval processes and paperwork associated with investigations, delivering enhanced efficiency, speed, and security.

For more information about the partnership and its benefits for your organisation, visit

About Comtrac

Comtrac is a leading provider of investigation, evidence and brief management software solutions. Our AI driven innovative platform empowers organisations to streamline investigations, manage cases efficiently, and enhance collaboration among team members. The Comtrac SaaS application is a cutting-edge investigation, evidence, and brief management platform. It accelerates the creation of briefs of evidence, investigation reports, and regulatory notices through advanced AI services and innovative evidence mapping methodology known as Elementising Evidence™. This integration enables the electronic signature and issuance of notices and reports created by Comtrac, utilizing seamless electronic delivery services delivered through DocuSign

With a focus on delivering cutting-edge technology and exceptional customer service, Comtrac is dedicated to helping businesses achieve their investigative management goals.

For more information about the partnership and its benefits for your organisation, visit

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John Kilburn

Head of Commercial and Business Strategy

As Head of Commercial and Business Strategy at Comtrac, John is responsible for developing Comtrac’s Partnerships within Public Justice, Government, Regulators and Law Enforcement in Australia and Internationally. He leads a dynamic team that advise heads of investigation, agency leaders, and transformation officers on strategies to revolutionise their digital investigative culture through rationalisation and adoption of new technology.

Following a 27-year career in Law Enforcement specialising in criminal investigations, security intelligence and counter-terrorism, a career change saw a move to commercial relationships, focusing on Digital Intelligence with agencies throughout Australia, New Zealand and the Asia Pacific Region.

With over 30 years of experience in security, public safety and intelligence industry, John is focused on long-term partnerships and guiding agencies that lead to agency growth and increased capability.

Anastasia Lihou

Head of Operations

Anastasia is a seasoned professional with over a decade of experience in operations and customer experience roles across diverse industries. Currently serving as the Head of Operations at Comtrac, Anastasia plays a pivotal role in supporting CEO Craig Doran by spearheading the implementation of strategic programs while overseeing the Professional Services and Customer Experience teams.

Since joining Comtrac in 2022, Anastasia has demonstrated her leadership and strategic planning expertise, contributing significantly to the company’s growth and success. Her extensive background in operations management has equipped her with the skills necessary to drive operational excellence and enhance customer satisfaction. Anastasia’s passion for leadership and talent development is evident through her active involvement in mentorship programs aimed at nurturing emerging professionals. Moreover, her expertise extends beyond the realm of operations, as she is also a trained graphic designer and art director. 

With a keen business acumen and a knack for innovative thinking, Anastasia continues to make strides in her career, leveraging her diverse skill set to achieve organizational objectives and foster a culture of excellence at Comtrac. She remains committed to driving sustainable growth and delivering exceptional value to both internal stakeholders and external clients.

Jason Chase

CTO

Jason joined Comtrac with over two decades of experience designing, building and managing information systems for government and private sector organisations of all shapes and sizes.

He has experience in software design, development, delivery, support, technical leadership, pre-sales support, stakeholder engagement and vendor management. Jason is a technologist at heart, and has a continuing passion for technology to drive business outcomes.

Prior to joining Comtrac, Jason worked with and lead many teams delivering software solutions for Federal, State and Local Government. He has also delivered commercial products in the audio, financial, mining and aerospace industries.

Dave Tormey

CIO/CISO

As the Chief Information Officer (CIO) at Comtrac, Dave leads the technology and data strategy for the organisation. Leveraging Dave’s experience as the former CTO at Comtrac for 9.5 years, he now oversees the organisation’s digital transformation, technology architecture, data management, cybersecurity, and compliance initiatives.

In addition to this and since assuming the role of Chief Information Security Officer (CISO) at Comtrac in January 2021, Dave has overseen the implementation of an ISO 27001-compliant Information Security Management System (ISMS) and successfully led the organisation through an IRAP assessment. This achievement has enabled Comtrac to host Australian government workloads at the PROTECTED level, solidifying its reputation as a trusted partner for both public and private sector entities. Dave’s strategic leadership and dedication to cybersecurity excellence have significantly bolstered Comtrac’s defences in the face of evolving threats.

Dave is passionate about driving digital transformation, fostering a culture of innovation, and building high-performing technology teams. His expertise spans software development, data management, cybersecurity, and strategic leadership, supported by a strong technical background.

Craig Doran

Founder & CEO

Craig Doran has over 22 years of experience in complex investigations from the Qld Police Service within the Fraud & Corporate Crime Unit, State Drug Investigation Group, Property Crime Unit and the Crime and Corruption Commission. During that period Craig received an Assistant Commissioners Certificate for conviction of an international fraud syndicate and later a Commissioners Certificate for the first ever successful dismantling and removal of an outlaw motorcycle gang from Queensland.

From 2008 to 2011, Craig led a team at the Crime and Corruption Commission, designing a digital evidence and brief management system that was quickly accepted by the Director of Public Prosecution Office and resulted in a Corporate Award for the digital transformation of briefs of evidence.

In 2016, Craig became the Founder and CEO of Comtrac. Comtrac is a digital brief of evidence application designed to streamline the criminal justice process by automating the brief of evidence through a digital and brief management methodology known as Elementising Evidence™.